MEET APAC Hospitality Analyst (Korean & English)
- China - Liaoning - Dalian
ROLE SUMMARY
The Meetings, External Engagements, & Travel (MEET) APAC Hospitality Analyst is responsible for supporting hotel and venue selection operations within APAC. This colleague will have responsibility for booking hotels and venues for qualifying events; coordinating with Meeting Planning Agencies (MPAs) to ensure hotel and venue information is communicated; and responding to hotel and venue selection-related questions as needed. This analyst will liaise directly with commercial colleagues for any hotel/venue-related business needs, and he/she will serve as the first point of contact in addressing any issues that arise related to the hotel/venue selection process.
This role will work closely with the APAC MEET Regional Hospitality Lead, MEET Regional Operations teams, in-market Service Ambassadors, Regional Process Integrations and Controls Lead, Regional Partner Standards & Innovation Lead, and business and supplier stakeholders as needed.
This role will report directly to the APAC MEET Regional Hospitality Team Lead.
Top of Form
Bottom of Form
Hotel and Venue Selection
- Execute day-to-day hotel and venue selection activities for APAC, based on engagements assigned by (and under direct supervision of) Regional Hospitality Lead
- Coordinate with commercial colleagues to ensure that all business needs and requirements related to hotel/venue selection are met
- Ensure compliance with Pfizer policies and local laws related to hotel/venue selection
- Ensure alignment with KPIs related to timelines for hotel and venue selection
- Coordinate with MPAs to ensure all hotel and venue information has been communicated
- Coordinate with MPA to support reconciliation activities are executed accurately and in line with SLAs
- Validate and clarify all supplier responses prior to presenting them for selection
- Ensure all deadlines and SLAs are adhered to
Standard Hotel Contract (SHC)
- Oversee execution of all hotel and venue contracts, ensuring that Standard Hotel contract is utilized
- Maintain working knowledge and close relationships with SHC compliant properties
- Develop strong working knowledge of compliant hotels in region in order to make consultative recommendations to the business
Stakeholder Engagement
- Serve as the primary point of contact for the business for day-to-day hotel and venue selection-related questions and activities
- Maintain positive hotel partner relationships
BASIC QUALIFICATIONS
- Comprehensive knowledge and expertise in the technology landscape that supports MEET
- Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
- Ability to manage multiple stakeholders
- Proficiency in PC skills (MS Excel, Word, PowerPoint) required
- Good organizational skills to coordinate and manage multiple priorities
- Strong technical skills in managing transactions within a system
- Strong written and verbal communication skills enabling effective communication with all levels of management
- Strong customer service skills and mindset
- Understanding of compliance / financial controls
- Strength with multitasking and ensuring accurate detail
- Ability to work under pressure and to handle several projects at once
- High level of self-motivation, energy and flexibility
- Understanding of MAPP Policy terms and healthcare compliance policies
- Strong interpersonal and organizational skills
- Must have strong negotiation skills
- Strong supplier relationships
PREFERRED QUALIFICATIONS
- Typical Years of Experience: 2+ years of experience in meeting planning or venue selection
- Minimum of bachelor’s degree in Hospitality, Business, or a related discipline
- Experience in pharmaceutical meetings operations
- Background in hotel souring and venue selection preferred
- Fluency in English and Chinese is a must; additional languages preferred
- Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
- Previous experience with pharmaceutical companies is preferred
- Comprehensive knowledge of the meetings & travel industry
- Fundamental knowledge of a large, customer facing operations team
- Ability to engage with stakeholders to resolve issues and achieve objectives
- Proficiency in PC skills (MS Excel, Word, PowerPoint) required
- Knowledge of Cvent
- Proficiency with data analysis and visualization
- Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
- Experience with Foreign Corrupt Practices Act transactions preferred
PHYSICAL/MENTAL REQUIREMENTS
Position is based in Dalian, China. Travel would be for work related needs only. Weekend work could be necessary based on volumes.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Global Procurement
Worker Type:
Regular
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Global Procurement#LI-PFEBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Finance
At Pfizer, our dynamic financial experts are more than number-crunchers; they shape our path to greatness. From strategic direction to fiscal well-being, Finance ensures our enterprise thrives with unwavering commitment and meticulous attention to detail.
From seamless payroll management to mastery of tax compliance, we fortify the foundations upon which Pfizer's vision is built. Together, we empower transformative choices, driving Pfizer's legacy to uncharted heights by harmonizing data-driven insights and creative intuition.
Welcome to the vital core of Pfizer's future, where Finance unlocks limitless potential
Global Business Services
Global Business Services is a transformation powerhouse, turning fragmented, complex, and intricate operational services into a seamlessly centralized, simplified, and standardized system.
With our unrivaled expertise, strategic capabilities, and unwavering commitment to Pfizer's purpose, we pave the way for groundbreaking breakthroughs that make a real, tangible difference in patients' lives.
Join us on this exhilarating journey of impact and innovation as we revolutionize healthcare together.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)