​​Executive Assistant, Digital Client Partner, Customer Experience, and Learning & Development​

ROLE SUMMARY 

This Executive Assistant (EA) will provide comprehensive day to day support executing a full range of administrative duties supporting the head ofDigital Client Partner, Customer Experience, and Learning & Developmentas well as some members ofthe leadership team.  

The EA is expected to be able to work autonomously with exceptional professionalism and attention to detail with work that involves time-sensitive and urgent issues, tight time frames, and demanding situations. The role will require strong organizational skills, research skills, travel & meeting planning skills, and the ability to solve problems. They will be expected to handle tasks independently, proactively, and discreetly.  This position requires an experienced and forward-thinking individual who has the necessary technical skills and change agility to work in a fast-paced setting. 

This role will be a member of the CP & CX leadership team and partner closely with the operations lead and Executive Assistant to the Chief Digital & Technology Officer (CDTO) to ensure effective operations.This position will also act as a backup for the EA to the CDTO as necessary and coordinate with other DigitalAdministrative Professionals, as well as across Pfizer to support the work of the department. 

ROLE RESPONSIBILITIES 

• Day to day oversight of the head of Digital CP, CX and L&Dcalendar will include scheduling meetings, organizing travel, managing calendars, working closely with the operations lead to align priorities. 

• Manage complex calendar often across time zones and anticipate conflicts and use diplomacy to resolve problems in advance. 

• Exercise sound judgment in anticipating priorities and potential conflicts to ensure deadlines are met and leaders are properly prepared. 

• Monitor high volume of emails including expediting flow of work items, initiate follow-up when necessary, and prioritizing emails. 

• Schedule and coordinate all team meetings including ongoing maintenance of 1:1’s with direct reports, key partners, etc. 

• Proactively prepare LT meeting agendas in advance; distribute action items 

• Responsible for all logistics of meetings including conference room reservations, teleconference, videoconference, food ordering and associated meeting logistics.

• Proactively and independently organize and expedite workflow and initiate follow-up when necessary to ensure schedules and deadlines are met 

• Use appropriate discretion in the management of information and stakeholders. 

• Manage all travel required for head of Digital ClientPartner, Customer Experience, and Learning & Development. This may include complex international travel, visa preparation, ground, and hotel. Some management of meeting logistics internationally will be required, working with Pfizer colleagues in other countries. 

• Prepare expense reports, track reimbursements, and ensure correct AMEX credits/debits. 

• Complete a variety of more complex routine and non-routine assignments. 

• Serve as back up support to Chief Digital & Technology Officer’s executive assistant, as needed. 

• Work closely with other Administrative Partners within Digital 

BASIC QUALIFICATIONS  

• High school degree 

• 6+ years administrative experience  

• 2+ years supporting executive leader 

• Successful candidates will be highly organized, detail oriented with strong computer skills in the Microsoft Office Suite. Strong computer skills, primarily in Outlook, Word, PowerPoint, OneDrive, SharePoint, Excel and Teams 

• Must be professional, self-motivated, flexible, open to growth and challenges and a proven team player 

• Ability to multi-task in a fast-paced dynamic environment while demonstrating a resourceful, positive attitude and a superior work ethic 

• Excellent attention to detail and highly organized and able to successfully handle simultaneous priorities, with speed and accuracy 

• A strong sense of personal integrity; able to maintain confidentiality and handle highly sensitive information; demonstrate good judgment and decision-making 

• Professional and articulate communication skills; able to seamlessly interact with experienced professionals. 

• Ability to remain calm and professional under pressure 

• Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities, anticipate and solve problems, and take initiative 

• Ability to work well both in team environment as well as operate independently with minimal supervision. 

• Demonstrated strengths in both verbal and written communication.   

• Individual should be independent, self-motivated, and willing to learn new technologies/skills and can take direction and work with minimal oversight 

PREFERRED QUALIFICATIONS 

• Executive assistant experience  

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS  

• Ability to work overtime when necessary 

OTHER JOB DETAILS

• Last Day to Apply for Job: July 26, 2024

• Flexible role – in person 2-3 days per week